Human Resources Advisor | 12-month opportunity

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For over 37 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are collectively committed to building a more sustainable and inclusive society. Aesop is an endorsed employer for all women. See our range of benefits and policies directly at Work180: Aesop - Work180 Endorsed Employer.

Role Purpose Aesop are seeking an empathetic and analytical Human Resources Advisor to join us on a 12-month maternity cover operating within a hybrid working pattern, based at our global head office in Collingwood. Reporting to the Senior Manager, People Services ANZ/Asia, you will support the People Services Team’s goal of optimal service delivery through providing comprehensive, accurate and commercial HR advice to the designated client group. You will be responsible for HR advisory tier 2 management in Zendesk i.e., policy interpretation and advice, employee relations case management, reporting and insights support and L’Oréal HR integration support. You will also be working in partnership with the People Services Senior Manager, HR Business Partners, and Centers of Excellence (COE) to escalate unresolved queries.

Some things you may find yourself doing

End to end responsibility for all HR related data in Workday by conducting data audits as required and periodic data cleanses of Workday

Provide information to 3rd parties as required regarding employment status and salary, etc.

To support and coach line managers on operational HR issues ensuring that high quality, appropriate advice is given

Deliver all agreed calendared employee lifecycle events ensuring compliance with policy and legislation are met

Maintain all employee files as legally required

Letter and contract generation for stakeholders as requested

Facilitate training modules as required across the business to upskill managers and onboard new starters

Provide reporting support to the People Services Senior Manager, HR Business Partners, and the business to support decisions making and insights.

Perform other job-related duties as assigned

Support in generating Workday reporting requests

Support integration related HR activities

What we are looking for

A few years of experience working in a similar fast paced role ideally within a retail environment

Possess and develop a clear understanding of all HR processes and their application as part of the employee lifecycle

Excellent communication skills, both verbal and written with the ability to listen and connect with the customer

Identify any concerns regarding service delivery and performance to the leadership team.

Strong business acumen and commercial understanding

Good situational judgement in the context of conflict resolution

Ability to make sound decisions and pragmatically problem solve

Strong analytical skills

Exceptional interpersonal, negotiation and influencing skills

Strong organisational skills and attention to detail

Appreciation to Aesop’s approach and a passion for the brand

What’s on Offer: At Aesop, we believe that the best people drive our business to continued success and so we take a holistic approach to employment, promoting employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering, matched giving programs. In addition, we offer:

Flexible working arrangements (we value work-life balance)

Flexible Fridays (summer hours)

Generous product discount of up to 50% & complimentary product allocation

Team lunches, sponsored social clubs, team events, and celebrations

Parental leave and vaccination leave

Individual training budget - strong focus on Learning and Development – access to the entire LinkedIn training library suite, and funded training programs

Home office set-up reimbursements

Short term incentive bonus programs to reward performance for applicable roles

Access to Employee Assistance Program along with other wellbeing offerings including a complimentary Headspace subscription

View our benefits/policies and the great work we do through Work180. Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact our TA team on

[email protected] .

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