Commercial Partnerships Loyalty Manager - South Bank, QLD

Commercial Partnerships Loyalty Manager - South Bank, QLD

Job no:

522654 Brand:

Executive Leadership Work type:

Full time Location:

Queensland Categories:

Marketing, Web, Creative & UX

The ideal candidate will have experience in partnership management, strong communication and interpersonal skills, and a deep understanding of the commercial loyalty partnerships process. Customer Loyalty Strategy

Champion the Customer Loyalty value proposition Onboard and support new partners Align joint initiatives with Customer Loyalty strategy for success Partner Relationship Management

Build and maintain strong partner relationships Resolve conflicts and challenges in partnerships Collaborate with sales and marketing teams Performance and Trend Monitoring

Track industry loyalty trends and competitor actions Measure and report partner performance using key metrics Strategic Planning and Innovation

Plan and evaluate new initiatives with business leadership Ensure key stakeholders understand partner objectives Stay updated on industry trends and digital advances Who you are: Bachelor’s degree in business or related field 3-5 years of experience in commercial partner management / sales Understanding of core marketing principles for co-promotions Loyalty Understanding: Not critical, though highly regarded Knowledge of the current loyalty market, players and programs, especially in retail, travel, FS, utilities Understanding of Loyalty coalition mechanisms Understanding of Loyalty commercials, analytics and ROI mechanisms Experience in Loyalty partnerships Solid understanding of loyalty programs and core loyalty principles (reward mechanisms, member engagement strategies, program optimisation, etc.) What you'll Enjoy: Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry Development: Individualised Learning & Development pathway options Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more Flexibility: Monday to Friday week, business hours with flexible/hybrid options Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym Mental Health: Support and Employee Assistance Program for staff and family Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave Sustainability: The protection of our environment is essential to the future of tourism Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. Join us as the Commercial Partnership Loyalty Manager! Elevate our Customer Loyalty program by driving dynamic external partnerships and forging impactful relationships. Enjoy a vibrant work environment with professional growth opportunities, exclusive perks and a strong team culture at Flight Centre Travel Group. Make your mark and take our brand to new heights!

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