Strategic Customer Engagements - Deal Lead, SCE, APJ

Company:  Amazon
Location: Brisbane
Closing Date: 20/10/2024
Type: Temporary
Job Requirements / Description
Strategic Customer Engagements - Deal Lead, SCE, APJ

Job ID: 2717056 | Amazon Web Services Australia Pty Ltd Do you have an aptitude for working with customers in competitive and complex sales opportunities? Analyzing customer requests and creating innovative business deals to address these? Taking complex scenarios and simplifying them to fulfill customer outcomes? Building consensus across broad stakeholder groups? Then AWS has an opportunity for you!

Sales, Marketing and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Strategic Customer Engagements (SCE) is seeking an individual for the Deal Team to support the rapid growth of the AWS APJ business. You will be specifically responsible for working with our customers on commercial private pricing opportunities to meet their desired business outcomes while ensuring alignment with AWS business objectives. You will be involved in the critical phases of the Deal Cycle (Strategy, Structuring, Negotiations, and Closure). The ideal candidate will have customer facing experience, be a proven collaborator across internal and external stakeholders, and be a high business judgment individual.

Key job responsibilities

Acts as trusted advisor and thought leader in the development of the commercial strategy and deal; partners in the execution of the sales cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive commercial opportunities. Inspires and influences internal stakeholders, experts and other resources not under direct control, helping to remove obstacles in order to achieve desired business outcomes. Facilitates alignment and effective AWS communication within internal and external stakeholders and promptly resolves any conflict to encourage harmonious and productive interactions. Cultivates best practices through analysis and reporting in support of continuous improvement. Works with key internal stakeholders (e.g. operations, legal, etc.) as required.

BASIC QUALIFICATIONS

12+ years in a sales environment working with teams on structuring of strategic, complex, and/or competitive opportunities, and/or customer facing in a solution oriented capacity. 8+ years demonstrated analytical and presentation skills and the ability to articulate complex concepts to cross-functional audiences in a succinct manner. Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience).

PREFERRED QUALIFICATIONS

Advanced degree or equivalent relevant experience. Direct field experience in working with enterprise accounts. Knowledge of AWS products and services. Excellent written and verbal communication skills. Fluent English required, other languages a plus.

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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